Below you will find a list of the questions I get asked on a regular basis.
Are you registered electricians?

Yes. We hold the following accreditations and memberships for your complete peace of mind.

  • Electrical (NICEIC Approved Contractor, ECA )
  • Consumer Trust (Which? Trusted Trader, TrustMark Endorsed)
  • Renewables (MCS Solar PV, MCS EESS, RECC)

See our accreditations page.

Are you insured to carry out electrical work?

Yes. We hold all necessary public liability, employee liability and professional indemnity insurances and policy suitability is continually monitored during surveillance assessments.

Do you provide certificates for your work?

Yes. All work is tested and certified correctly for your safety and compliance.

  • New installations & new circuits are certified via issue of an Electrical Installation Certificate in accordance with BS 7671
  • Small additions or alterations to your existing wiring are certified via issue of a Minor Electrical Works Certificate in accordance with BS 7671
  • Electrical Installation Condition Reports (EICRs) are issued as per the requirements of BS 7671. Condition Report Observations are coded fairly with guidance based on Electrical Safety Firsts ‘Best Practice Guide 4’
  • Commercial Fire Detection & Alarm or Emergency Lighting works certification or inspection and servicing documentation is issued as appropriate to the relevant BS 5839-1, BS 5839-6 and BS 5266 regulations
  • We provide other certificates relevant to the work completed such as Building Regulations Compliance, MCS, and Insurance Backed Guarantees
Are you registered for Part P and what does it mean?

Yes. Since 2005, electrical work completed at your home must legally comply with building regulations, the purpose of which is to protect you from fire and electric shock. The requirements are set out in ‘Approved Document P’ of the Building Regulations (England), commonly referred to as ‘Part P’.

We are registered with a government approved scheme and are regularly assessed to provide our customers Part P compliance certificates. We issue a separate Building Regulations Compliance Certificate in accordance with this scheme, in addition to your electrical certificate. This is required where work involves the installation of a new circuit, the replacement of a consumer unit or work within what are known as special locations such as a bathroom.

Which areas do you cover?

We are based in Hartlepool. We also cover Billingham, Stockton, Middlesbrough, Durham, Peterlee, Seaham and the North East & North Yorkshire up to one hour’s drive away dependent on project size.

Are you based in Hartlepool?

Yes. We are based at Longhill Industrial Estate in Hartlepool.

Do you offer emergency or urgent electrical call-outs?

Yes. We don’t have a 24/7 call answering service, so if we can’t attend to your call please leave your details here and we’ll help as soon as we can. If you feel there is immediate danger, contact Northern Powergrid by calling 105.

Do you offer free quotations?

Yes. If it’s a small job we can probably give you a quote over the phone (or via WhatsApp or email), however if we need to come and have a look we won’t charge you. You can contact us here.

Do you charge for call-outs?

Yes. We charge fairly and proportionally for any work we complete, including fault finding. The cost is relevant to the scope, complexity and urgency of your job.

Do you carry out EICRs for landlords, homeowners and businesses?

Yes. We complete condition reports in line with the requirements of BS 7671 & Guidance Note 3. We code observations fairly and in line with the recommendations of Electrical Safety Firsts Best Practice Guide. The authority of our EICRs is fully recognised by Local Authorities, Insurers and CQC in what is a completely unpoliced industry.

How often does an EICR need to be carried out?

The recommended maximum period between EICRs (Electrical Installation Condition Reports, or Periodic Inspection & Testing) varies by the type of installation.

These maximum recommended intervals in line with regulatory guidance are:

  • Owner occupied homes, 10 Years
  • Care homes and nursing homes, 5 years
  • Rented homes, HMOs, halls of residence, 5 years
  • Shops, pubs, restaurants, offices, hotels, churches, community centres, 5 years
  • Factories, warehouses, workshops, 3 years
  • Agricultural or horticultural premises, 3 years
  • Caravan Parks and Marinas, 1 year

By law, a landlord must obtain an EICR with a Satisfactory outcome before a residential property is let, and thereafter at a maximum 5 yearly interval.

Do you replace old fuse boards or consumer units?

Yes. This includes extensive inspection & testing of the existing wiring to make sure that you and your family or employees and customers are safe, not just swapping a box. We can talk you through the advantages of any upgrade based on the condition and age of your existing equipment in order that you reach an informed decision about what you need.

Do you install EV chargers at domestic properties?

Yes. We focus on quality, safety and local support rather than volume-based pricing.

Are you MCS certified for solar PV installations?

Yes. Because of this our customers have the peace of mind that their new system will be properly certified, will do what they expect it to and that they will be eligible to receive export payments from their chosen supplier.

Do you install battery storage systems?

Yes. We are MCS certified for the installation of EESS, Electrical Energy Storage Systems.

Do I need to be at home while the electrical work is carried out?

No. Somebody over the age of 18 should be available to give us access, but if you need to run errands it isn’t an issue.

Do you install CCTV and intruder alarms?

Yes. We design and install CCTV and intruder alarm systems for homes and businesses.

What payment methods do you accept?

We prefer to receive payment by bank transfer (BACS), which is free, secure and easy for both parties.

For smaller domestic jobs we also accept debit card payments.

Payment details are provided on our invoice.